I have found, as many other have before me, that the doorway to Dante’s Inferno is a welcoming portal impressive in its simplicity.
I somehow and unexplainably lost my driver’s license even though I had not taken it out of my wallet from the time I left my house and returned to it. Obviously not able to get to a Registry office to replace it in person, I went to the official website to find a phone number to a local office to speak with someone who could help me, or, if possible, fill out a form on the web and expedite things.
The second thing on the online form was a required inclusion of my driver license, something I obviously could not supply. This meant going to the one phone number I could find where I had to listen to the menu which did not include what I needed. When asked what my concern was the RMV phone computer kept saying it did not understand and the request to speak to an agent just brought me back to the menu. I passive-aggressively waited in silence until the computer relented and passed me to a human who informed me that under the new rules I needed a copy of my birth certificate which, without a license, I could not just drive the 54 mile to pick up. I called the town of my birth and instantly got a human who took care of the whole thing in a matter of minutes with the certificate arriving in the mail as promised within three days.
When it arrived, I went to the registry page to complete the form but was rejected three times because it was determined that the birth certificate of this septuagenarian born in Boston was not valid. My only option was to make an appointment with a registry office that involved another hour of navigating phone and buttons only to find it would be two weeks until I could have an appointment to get the job done.
After returning to the website and trying a fourth time my birth certificate was accepted and I was notified that if my application was accepted after a 5 to 7 day review, I would be told how to proceed. Once that is done, I would have to wait another 7 to 10 days for the actual license to arrive.
A subsequent email requested I send a scan of my certificate and the next day I was notified that it was not acceptable as the blue of the paper appeared grey and with improper colorization it would not count. I made multiple digital copies and picked the one that best matched the actual tint of the document, and this was accepted. I paid the fee, so, I will get the license in 7 to 10 days.
I am retired and have the time to deal with this, but I do understand that without all the time in the world and the need to get to work or things like the doctor, some people have to skirt the process as it does not work for them.
It didn’t for me until after two days on the phone and computer I could set things straight.
Being the first of the month and having made arrangements with my new phone, internet, and cable service provider for service to begin that day, I called to have my existing providers cancelled and thus I entered the second level of the inferno.
With each phone call to cancel I, once again, had to wade through either pushing buttons, entering numbers, or speaking my answers that http://cute-n-tiny.com/cute-animals/hamster-eating-spaghetti/ generic levitra online The symptoms of whiplash include stiffness of the neck possibly accompanied by pain, headache, dizziness, irritability, fatigue, difficulty in swallowing, blurred vision, nausea, pain between shoulder blades and many more. Those with poor erectile health prior generic viagra online to the treatment are at higher risks of getting impotence. Some way of life changes might treat or anticipate Impotence: Limit the admission of liquor, levitra cheap online fundamentally before sexual encounters. Also avoid using viagra viagra online if you suffer from following symptoms, A) Heart disorder/coronary artery disorder B) If you have had a heart attack/stroke/ congestive heart failure within the last six months.3) High/low blood pressure.4) Kidney/liver disorder.5) Bleeding disorder/ stomach ulcer.6) Deformities in your penis How to Buy?Due to ease of technology this is the era of great laziness. got me no closer to what I needed to do than if I had just yelled my intentions out my living room window.
Every specific response was answered by irrelevant suggestions for things I had no interest in with no option to get to an actual human. For four phone calls during a three-hour period I am sure my neighbors were aware I just wanted to talk to a human as I was yelling “HUMAN. I want to talk to a human!” each time that annoying computer voice asked how it could help. They might have also thought I had become a religious fanatic as I constantly yelled both the name of the Father and His son constantly and sometimes with the son Hs earthly parents Mary and Joseph.
In all three phone calls, once I finally did get a human, they would, as I am sure is a desperate attempt to fulfill their job requirement, attempt to change my mind and keep me as a customer.
Because of changing car insurance, cable, phone and internet for a combined savings of over $200 a month there was no way they could persuade me, but they certainly tried.
The whole day on February 1 was spent on the phone pushing buttons, speaking answers, and demanding human interaction to accomplish what could have been done in five minutes per call if a human, like at the Brookline town hall, answered the phone. I made sure that once the human came on I started with a preemptive apology if I came across impatient and angry, or if even the most innocently repeated question was answered sharply or less than politely.
Today, the people in the apartments around mine most likely thought I was out for the day because there was sustained series of outburst from Number 6.
I was quietly doing my taxes online which just meant copying numbers from one hard-copy form to the one on the computer screen with all calculations being done quietly by electronics.
I do not expect anyone to feel my pain because I know the experience is common with everyone. I know they share it.
.
.
.
.
.
.
